Decision of the Arbiter for Financial Services - 2018

​Case Ref. ​Complainant(s) ​Financial Service Provider ​Date of Decision
​ASF 388/2016 ​SM & OM​ All Invest Company Limited 30/01/2018
​ASF 389/2016 ​HL All Invest Company Limited 30/01/2018
​ASF 465/2016 IN All Invest Company Limited ​30/01/2018
​ASF 028/2017 UC Bank of Valletta plc 06/02/2018
​ASF 026/2017 RT & FT Crystal Finance Investments Limited 06/02/2018
​ASF 441/2016 CZ & AZ All Invest Company Limited 06/02/2018
​ASF 472/2016 DV & GV All Invest Company Limited​ 06/02/2018
ASF 0​28/2016 ​CAE ​Bank of Valletta plc et ​23/02/2018
ASF 485/2016 ​GM ​MFSP Financial Management Limited 13/03/2018
ASF 491/2016 ​BH ​MFSP Financial Management Limited ​13/03/2018
ASF 442/2016 ​ZL & GL ​All Invest Company Limited ​13/03/2018
ASF 008/2017 ​VG & RG ​Mapfre MSV Life plc ​13/03/2018
​ASF 019/2017​ ​CO ​Mapfre MSV Life plc ​13/03/2018
ASF 439/2016 ​PQ ​All Invest Company Limited ​28/03/2018
ASF 009/2017 ​TU ​GlobalCapital Financial Management Limited ​28/03/2018
ASF 010/2017 ​GU ​GlobalCapital Financial Management Limited​ ​28/03/2018
ASF 400/2016 ​EF ​Crystal Finance Investments Limited ​28/03/2018
ASF 023/2017 ​LJ ​Mapfre Middlesea plc ​28/03/2018
ASF 493/2016 ​DW MFSP Financial Management Limited​ ​10/04/2018
​ASF 494/2016​ ​GY & WY ​MFSP Financial Management Limited ​10/04/2018
ASF 029/2017 ​TV ​Corporate & Commercial FX Services Limited ​16/04/2018
​ASF 169/2017 ​RU & FG ​HSBC Bank Malta plc 16/04/2018​
​ASF 031/2016 ZT​ Atlas Insurance PCC​ 09/05/2018​
ASF 488/2016 KJ & RJ​ GlobalCapital Financial Management Limited​ 09/05/2018​
ASF 463/2016 RE & FE ​ All Invest Company Limited​ 09/05/2018​
ASF 380/2016​ NQ​ GlobalCapital Financial Management Limited​ 14/05/2018​
ASF 150/2017 ​SN Mapfre Middlesea plc​ ​12/06/2018
ASF 462/2016 ​VR & PR ​MFSP Financial Management Limited ​12/06/2018
ASF 386/2016 TM & GM​ GlobalCapital Financial Management Limited​ 12/06/2018​
ASF 448/2016​ ZQ et​ ​GlobalCapital Financial Management Limited 12/06/2018​
​​ASF 002/2016
BQ​ ​Bank of Valletta plc ​12/09/2018
ASF ​003/2016​ ​ZQ & CQ ​Bank of Valletta plc ​12/09/2018
ASF ​004/2016​ ​NE ​Bank of Valletta plc ​12/09/2018
ASF 005/2016 ​RE ​Bank of Valletta plc ​12/09/2018
ASF 006/2016
​AB & BN ​Bank of Valletta plc ​12/09/2018
ASF 007/2016
​DC ​Bank of Valletta plc ​12/09/2018
ASF 008/2016​
​QA & NA ​Bank of Valletta plc et ​12/09/2018
ASF 009/2016
​NG ​Bank of Valletta plc ​12/09/2018
ASF ​010/2016 ​GG ​Bank of Valletta plc ​12/09/2018
​ASF 011/2016
​TO ​Bank of Valletta plc ​12/09/2018
ASF ​012/2016 ​LT ​Bank of Valletta plc ​12/09/2018
ASF ​013/2016 ​AS ​Bank of Valletta plc ​12/09/2018
ASF ​023/2016​ ​RC ​Bank of Valletta plc et ​12/09/2018
ASF 038/2017
​ZG ​Bank of Valletta plc ​12/09/2018
ASF 014/2016
​HS ​Bank of Valletta plc ​12/09/2018
ASF 015/2016
​HP ​Bank of Valletta plc ​12/09/2018
ASF 017/2016
​FZ & GZ ​Bank of Valletta plc ​12/09/2018
ASF 018/2016
​SE ​Bank of Valletta plc et ​12/09/2018
ASF 019/2016
​FD ​Bank of Valletta plc ​12/09/2018
​ASF 020/2016​
​JR ​Bank of Valletta plc et ​12/09/2018
​ASF 021/2016
​BD ​Bank of Valletta plc ​12/09/2018
​ASF 022/2016
​UC ​Bank of Valletta plc ​12/09/2018
ASF 024/2016
​BR ​Bank of Valletta plc ​12/09/2018
​ASF 092/2016
​GG & RG ​Bank of Valletta plc ​12/09/2018
​ASF 406/2016
​MN & AN ​Bank of Valletta plc ​12/09/2018
ASF 359/2016
​BW ​Bank of Valletta plc ​12/09/2018
ASF 362/2016​
​NC ​Bank of Valletta plc et ​12/09/2018
​ASF 367/2016
​TG ​Bank of Valletta plc ​12/09/2018
ASF ​368/2016 ​LS ​Bank of Valletta plc ​12/09/2018
ASF 375/2016
​NW ​Bank of Valletta plc ​12/09/2018
ASF 416/2016
​FS ​Bank of Valletta plc ​12/09/2018
ASF 423/2016
​RN & YN ​Bank of Valletta plc et ​12/09/2018
ASF 470/2016
​NW ​Bank of Valletta plc ​12/09/2018
ASF 477/2016​
​NT ​Bank of Valletta plc et ​12/09/2018
ASF 479/2016
​PO & LO ​Bank of Valletta plc et ​12/09/2018
ASF 004/2017
​KC ​Bank of Valletta plc et ​12/09/2018
ASF 012/2017
​UB ​Bank of Valletta plc ​12/09/2018
ASF 013/2017
​TB ​Bank of Valletta plc ​12/09/2018
ASF 072/2017
​CV ​Bank of Valletta plc et ​12/09/2018
ASF ​074/2017 NL​ ​Bank of Valletta plc ​12/09/2018
ASF 089/2017 ​GZ ​Bank of Valletta plc et ​12/09/2018
ASF 096/2017
​IE ​Bank of Valletta plc et ​12/09/2018
ASF 100/2017​
​MR ​Bank of Valletta plc ​12/09/2018
ASF 103/2017
​SI ​Bank of Valletta plc ​12/09/2018
ASF 106/2017
​RA ​Bank of Valletta plc et ​12/09/2018
ASF 109/2017
​HM ​Bank of Valletta plc ​12/09/2018
ASF 113/2017
​VR ​Bank of Valletta plc et ​12/09/2018
ASF 117/2017​
​ZO ​Bank of Valletta plc ​12/09/2018
ASF 119/2017
​BG ​Bank of Valletta plc et ​12/09/2018
ASF 155/2017
​CR ​Bank of Valletta plc ​12/09/2018
ASF ​008/2018 ​ND ​Bank of Valletta plc​ ​12/09/2018
ASF 407/2016​
​NR & BR ​All Invest Company Limited ​18/09/2018
ASF 076/2018
​RJ ​Bank of Valletta plc ​18/09/2018
ASF 475/2016
​OE ​Crystal Finance Investments Limited ​18/09/2018
ASF 142/2017
​ZS ​Atlas Healthcare Insurance Agency Limited ​18/09/2018
​ASF 001/2017
​CF ​Mapfre Middlesea plc ​18/09/2018
ASF 369/2016
​MA & OA ​GlobalCapital Financial Management Limited ​18/09/2018
ASF 090/2017
​RF ​All Invest Company Limited ​18/09/2018
ASF ​098/2017 ​NM & SM ​All Invest Company Limited ​18/09/2018
ASF 107/2017
​CB & RB ​All Invest Company Limited ​18/09/2018
​ASF 445/2016
​EG ​All Invest Company Limited ​18/09/2018
​ASF 469/2016
​NV & RV ​All Invest Company Limited ​18/09/2018
ASF 473/2016
​WO ​All Invest Company Limited ​18/09/2018​
​ASF 171/2017​
​UC Bank of Valletta plc 05/11/2018
ASF 018/2017 RE & SE ​All Invest Company Limited ​​05/11/2018
ASF 020/2017
​NR ​All Invest Company Limited ​05/11/2018
ASF 021/2017
​TE ​All Invest Company Limited ​05/11/2018
ASF 025/2017
​MU & JU ​All Invest Company Limited ​05/11/2018​
ASF 033/2017
​BO & ZO ​All Invest Company Limited ​20/11/2018
ASF 014/2017
​RB ​All Invest Company Limited​ ​20/11/2018
​ASF 124/2017
​PZ ​Calamatta Cuschieri Investment Services Limited ​20/11/2018
ASF 101/2017
​NW ​Bank of Valletta plc ​20/11/2018
ASF 456/2016 ​NG & GG ​Hollingsworth International Financial Services Limited ​04/12/2018
ASF 011/2017 ​AR ​Crystal Finance Investments Limited ​04/12/2018
ASF 075/2017 GN​ ​Crystal Finance Investments Limited ​04/12/2018
ASF 034/2017 CH u RH​ ​All Invest Company Limited ​04/12/2018
ASF 017/2017 ​ZO & AN ​Crystal Finance Investments Limited ​10/12/2018
ASF 162/2017 ​UG & NG ​Crystal Finance Investments Limited ​10/12/2018
ASF 042/2017​ ​LE & FE ​Crystal Finance Investments Limited​ ​10/12/2018