Decisions of the Arbiter for Financial Services - (2016/2017)

​Case Ref. ​Complainant(s) ​Financial Service Provider ​Date of Decision
​ASF 398/2016 ​AB ​Mapfre Middlesea plc ​26/10/2016
​ASF 366/2016 ​CD ​​DBR Investments Limited ​26/10/2016
​ASF 025/2016 GH & SH ​Crystal Finance Investments Limited ​26/01/2017
​ASF 357/2016 ​FD & ED ​Crystal Finance Investments Limited ​26/01/2017
​ASF 379/2016 GB & SB​ ​GlobalCapital Financial Management Limited ​26/01/2017
ASF 385/2016 ​WB GlobalCapital Financial Management Limited ​26/01/2017​
​ASF 411/2016 ​PG & TN ​GlobalCapital Financial Management Limited ​26/01/2017
​ASF 363/2016 ​NT & GT ​Crystal Finance Investments Limited ​26/01/2017
​ASF 090/2016 ​PQ & TQ ​Crystal Finance Investments Limited ​26/01/2017​
​ASF 405/2016 ​FG & NG ​Cordina Insurance Agency Limited ​26/01/2017​
​ASF 410/2016 ​WP ​Bank of Valletta plc ​11/04/2017
​ASF 446/2016 ​LP & MP ​APS Bank Limited ​11/04/2017
​ASF 409/2016 ​DZ ​GlobalCapital Financial Management Limited ​11/04/2017
​ASF 390/2016 ​TN​ ​Cordina Insurance Agency Limited ​11/04/2017
​ASF 403/2016 ​CV ​GlobalCapital Financial Management Limited ​14/06/2017
​ASF 414/2016 ​ZN ​GlobalCapital Financial Management Limited ​14/06/2017
​ASF 370/2016 ​HY & ZY ​GlobalCapital Financial Management Limited ​14/06/2017
​ASF 437/2016 ​PV ​All Invest Company Limited ​14/06/2017
​ASF 392/2016 ​BN & SN ​All Invest Company Limited ​14/06/2017
​ASF 412/2016 ​CN ​Crystal Finance Investments Limited ​14/06/2017
​ASF 466/2016 ​NT ​APS Bank Limited ​14/06/2017
​ASF 361/2016 ​RA ​Bank of Valletta plc ​14/06/2017
​ASF 035/2017 ​CR ​Mapfre Middlesea plc​ ​14/06/2017
​ASF 430/2016 ​AF & NF ​All Invest Company Limited ​27/09/2017
​ASF 001/2016 ​VD & ND ​Crystal Finance Investments Limited ​27/09/2017
​ASF 089/2016 ​UK & WK ​Crystal Finance Investments Limited ​27/09/2017
​ASF 426/2016 ​YS & FS ​Crystal Finance Investments Limited ​27/09/2017
​ASF 447/2016 ​CQ ​Crystal Finance Investments Limited ​27/09/2017
​ASF 478/2016 ​JK ​Crystal Finance Investments Limited ​27/09/2017
​ASF 486/2016 ​MH & NH ​Crystal Finance Investments Limited ​27/09/2017
​ASF 481/2016 ​LQ & WQ ​Citadel Insurance plc ​27/09/2017
​ASF 420/2016 ​NM ​Hollingsworth International Financial Services Limited ​27/09/2017
​ASF 003/2017 ​WB ​GasanMamo Insurance Limited ​27/09/2017
​ASF 421/2016 ​ZA ​Bank of Valletta plc ​27/09/2017
​ASF 395/2016 ​RB & MB ​GlobalCapital Financial Management Limited ​27/09/2017
​ASF 417/2016 ​QR & UR ​​GlobalCapital Financial Management Limited​ ​27/09/2017
​ASF 425/2016 ​PV ​GlobalCapital Financial Management Limited ​27/09/2017
​ASF 495/2016 ​SE ​Bank of Valletta plc ​03/10/2017
​ASF 032/2017 ​FG ​Argus Insurance Agencies Limited ​07/11/2017
​ASF 364/2016 ​JL & HL ​Crystal Finance Investments Limited ​07/11/2017
​ASF 422/2016 ​ZQ ​Harbour Pensions Limited ​07/11/2017
​ASF 401/2016 ​ND ​Bank of Valletta plc ​07/11/2017
​ASF 419/2016 ​QP ​Hollingsworth International Financial Services Limited ​13/11/2017
​ASF 399/2016 ​WS ​Crystal Finance Investments Limited ​​13/11/2017
​ASF 397/2016 ​KP ​All Invest Company Limited​ ​28/11/2017
​ASF 377/2016 ​TG ​Citadel Insurance plc ​28/11/2017
​ASF 415/2016 ​IK & NK ​Crystal Finance Investments Limited ​28/11/2017
​ASF 022/2017 ​CL ​Sovereign Pension Services Limited ​28/11/2017
​ASF 484/2016 ​BK ​STM Malta Trust & Company Management Limited ​28/11/2017
​ASF 438/2016 ​DK ​All Invest Company Limited ​28/12/2017
​ASF 449/2016 ​KT & ST ​Crystal Finance Investments Limited ​28/12/2017
​ASF 483/2016 ​GV ​Crystal Finance Investments Limited ​28/12/2017
​ASF 487/2016 ​QM ​Crystal Finance Investments Limited ​28/12/2017
​ASF 440/2016 ​FH ​Mapfre Middlesea plc u Island Insurance Brokers Limited ​28/12/2017
​ASF 459/2016 ​ZN ​Mapfre MSV Life plc ​28/12/2017​