Annual Reports
Each year, the OAFS issues an annual report for the previous financial year. All annual reports provide a comprehensive statistical and qualitative review of enquiries and complaints processed. They also provide a summary of several final decisions delivered by the Arbiter for Financial Services during the year. The Office's financial year statements are also included.
The Arbiter for Financial Services, Alfred Mifsud, introducing the Annual Report 2023 in which he highlights key achievements from the past year.
Click on the year for previous years' annual reports:
| 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022