Id-Deċiżjonijiet tal-Arbitru
Tista' tfittex fid-deċiżjonijiet li ttieħdu mill-Arbitru għas-Servizzi Finanzjarji u sentenzi maħruġa mill-Qorti tal-Appelli Ċivili (Inferjuri) għal dawk id-deċiżjonijiet li ġew appellati.
Tista' tirfina t-tfittxija tiegħek billi tagħzel bejn l-isem tal-provditur tas-servizz finanzjarju, il-lingwa tad-deċiżjoni, is-sena tad-deċiżjoni, id-data tad-deċiżjoni minn/għal, is-settur, ir-riżultat tad-deċiżjoni, u jekk id-deċiżjoni ġietx appellata jew le. Jekk tagħżel skont is-settur (eż. 'Banking'), tista' tiffiltra l-għażla tiegħek billi tagħżel 'Issue' (eż. 'Charges') u/jew 'Product' (eż. 'Cards'). Agħżel mid-'drop down filters' fuq in-naħa tax-xellug.
Il-ġabra tad-deċiżjonijiet tiġi aġġornata minn żmien għal żmien. F'konformità mal-politika tal-OAFS, fir-rigward ta' dawn id-deċiżjonijiet, minflok l-ismijiet tal-ilmentaturi jintużaw psewdonimi (l-ismijiet propja jinbidlu b'referenza alfabetika li ma jkollhiex x'taqsam mal-ismijiet vera).
Il-mandat tal-Arbitru għas-Servizzi Finanzjarji hu li jinvestiga u jiġġudika l-ilmenti ppreżentati minn ilmentaturi eliġibbli (individwi u intrapriżi żgħar) fuq provdituri tas-servizzi finanzjarji liċenzjati jew awtorizzati mir-regolatur Malti tas-servizzi finanzjarji. Meta każ jiġi referut lill-Arbitru u tinħareġ deċiżjoni, din tkun torbot liż-żewġ partijiet.
Kull parti tista' titlob lill-Arbitru jikkjarifika jew jikkoreġi kwalunkwe żball fil-komputazzjoni, klerikali, tipografiku, jew nuqqasijiet simili f'temp ta' 15-il jum minn meta tkun ittieħdet id-deċiżjoni. Id-deċiżjonijiet jistgħu jintlaqgħu b'mod sħiħ (Upheld by the Arbiter), b'mod parzjali (Partially Upheld by the Arbiter), jew jiġu rrifjutati (Not upheld), u jistgħu jiġu appellati minn kwalunkwe parti.
Għar-rigward ta' sentenzital-Qorti tal-Appelli Ċivili (Inferjuri), aħna nirreferu għall-websajt tal-eCourts tal-Aġenzija dwar is-Servizzi tal-Qrati (https://ecourts.gov.mt/onlineservices/) għan-numri ta' riferenza u s-sentenzi tal-każijiet appellati.Tagħrif dwar deċiżjonijiet appellati li jidher fuq is-sit tagħna jiġi aġġornata perjodikament. Madankollu, dan it-tagħrif għandu dejjem jiġi ċċekkjat mal-websajt tal-eCourtsperess li ma nagħmlu l-ebda rappreżentazzjoni jew nagħtu garanzija ta' kwalunkwe tip, espressa jew impliċita, tal-kompletezza, l-eżattezza jew l-affidabbiltà tiegħu.
Jekk jogħġbok agħmel kuntatt magħna hawnhekk jekk tiltaqa' ma' xi link li ma taħdimx jew xi tagħrif ieħor inkorrett. Grazzi.
CSB International Limited
Billing and Fees
Service Quality
12/04/2024
Not Upheld
Merit (Case not proven)
Not Appealed
GlobalCapital Financial Management Limited
Misselling / Suitability
Miscellaneous (securities and funds)
12/04/2024
Atlas Insurance PCC Limited
Rejection of claim
Travel-related
12/04/2024
Upheld by Arbiter
N/A
35/2024
In progress
Sovereign Pension Services Limited
Administration/Management/Custody
Pensions-related
12/04/2024
Upheld by Arbiter
N/A
Not Appealed
Riverside Insurance Agency Malta Limited
Rejection of claim
Rental Car-related
04/04/2024
Not Upheld
Merit (Case not proven)
Not Appealed
APS Bank plc
Opening/Closure
Home Loans
04/04/2024
Not Upheld
Merit (Other)
Not Appealed
Papaya Ltd
General admin/customer service
E-Money
04/04/2024
Not Upheld
Legal point (Other)
Not Appealed
Atlas Healthcare Insurance Agency Limited
Rejection of claim
Health-related
28/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Calamatta Cuschieri Investment Services Limited
Charges
Miscellaneous (securities and funds)
28/03/2024
Partially Upheld by Arbiter
N/A
Not Appealed
Sovereign Pension Services Limited
Administration/Management/Custody
Pensions-related
22/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Foris Dax MT Limited (formerly MCO Malta Dax Limited )
Administration/Management/Custody
Crypto / Virtual Financial Assets
22/03/2024
Papaya Ltd
Suspected irregular activity
Savings/Current/Term Account
21/03/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
APS Bank plc
General admin/customer service
Transfers
21/03/2024
Upheld by Arbiter
N/A
Not Appealed
Insurem Insurance Limited
Rejection of claim
Pet-related
13/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Sovereign Pension Services Limited
Administration/Management/Custody
Pensions-related
07/03/2024
Not Upheld
Legal point (time-barred)
Not Appealed
CCGM Pension Administrators Limited
General admin/customer service
Pensions-related
07/03/2024
Not Upheld
Merit (Case not proven)
18/2024
In progress
HSBC Bank Malta plc
Opening/Closure
Savings/Current/Term Account
07/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
Bank of Valletta plc
Mistake / Incorrect application
Savings/Current/Term Account
07/03/2024
Not Upheld
Merit (Case not proven)
Not Appealed
ETI Securities plc
Mistake / Incorrect application
Complex/Professional/Experienced/Structured investments
05/03/2024
Not Upheld
Outside Arbiter’s competence
Not Appealed
Momentum Pensions Malta Limited
Administration/Management/Custody
Pensions-related
29/02/2024
Partially Upheld by Arbiter
N/A
Not Appealed